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​Employment Type: Full-Time
Location: On-site – Farrow Built Headquarters, Enderby BC

Salary: $25-$35/hour, depending on experience 

Benefits: Health coverage, paid vacation, professional development opportunities, performance-based incentives

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​Position Summary
The Office Manager ensures operational excellence at Farrow Built by managing communications, maintaining efficient systems, and supporting seamless coordination between leadership, sales, and field teams. This pivotal role keeps the organization aligned through structure, clarity, and timely execution of administrative functions. Success in this role means staying steps ahead of the day’s demands—clearing inboxes, coordinating internal processes, and keeping the office ready for anything.

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About Farrow Built
Farrow Built specializes in building high-quality shops, barns, garages, and roofing. We’re on a mission to change how people view contractors by delivering exceptional experiences. With a vision to impact 100,000 lives, our core values keep us grounded:
Inspirational. Disciplined. Accountable. Transparent. Aligned. Results-Oriented.
If you're ready to bring structure and excellence to a team that's growing fast and thinking bigger, this is the role for you.

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Key Objectives

• Maintain inbox zero daily for two key email accounts

• Ensure all job data, files, and digital documentation are accurate and current

• Support job transitions and field crews with well-prepared physical and digital job files

• Keep the office organized, clean, and stocked—client-ready at all times

• Update and improve standard operating procedures (SOPs) consistently

• Support hiring, onboarding, and team coordination

• Plan and coordinate internal meetings and events smoothly and on time

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Core Responsibilities

• Manage and respond to key emails and calls, filtering spam and booking appointments

• Update CRMs, KPI trackers, job notes, and internal communications channels daily

• Prepare daily summaries of urgent items and owner actionables

• Maintain Google Drive, company records, and digital file structures

• Track SOP version control and ensure all admin processes are documented and up to date

• Prepare and organize materials for job launches and internal meetings

• Maintain employee records, track vacation and training, and assist with onboarding/offboarding

• Plan and coordinate internal events and quarterly meetings

• Support recruitment activities, including scheduling and applicant tracking

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Required Competencies

• Exceptional organizational and time-management skills

• Clear and proactive written and verbal communication

• Strong digital literacy (Google Workspace, CRM systems, digital filing)

• Detail-oriented with an ability to manage multiple priorities

• High personal accountability and alignment with company values

• Skilled in problem-solving and improving internal systems

• Comfortable working independently and taking initiative

• Capable of maintaining professionalism in a fast-paced, growing environment

• Prior experience supporting multiple team functions (admin, sales, field, leadership)

• Experience managing or maintaining SOPs and version-controlled systems

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Education & Experience

• 3+ years of experience in office administration or operations support

• Background in construction, trades, or service-based industries is a plus

• High school diploma required; post-secondary education in administration or business preferred

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Physical Requirements

• Must be able to sit, stand, and use a computer for extended periods

• Occasionally lift office supplies and materials up to 25 lbs

• This is an in-person role; must be able to work on-site during business hours

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Commitment to Diversity
Farrow Built is an equal opportunity employer. We believe a diverse and inclusive team reflects the communities we serve and strengthens our company. We hire local talent at all levels regardless of race, religion, gender identity, age, disability, or background—and we actively promote equity across all aspects of our work and hiring.

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Apply Now!
If you’re organized, driven, and excited to create exceptional experiences with a values-driven team, we want to hear from you.