Privacy Policy

Personal Information Collected by a BC Construction Contractor

As a local BC contractor, we collect personal information necessary to provide outbuilding construction services, including:

• Homeowner or property owner name
• Email address and phone number
• Property address within British Columbia
• Site access details and location information
• Project details related to garages, workshops, barns, or other outbuildings
• Information relevant to zoning, setbacks, utilities, and municipal requirements
• Documentation required for estimates, construction contracts, permits, inspections, and warranties
• Information provided through quote requests, online forms, emails, or phone conversations

We may also collect non-identifying technical data such as IP address, browser type, device information, and website usage patterns to improve site performance.

How Personal Information Is Used

Personal information is used only for purposes that are reasonable and directly related to outbuilding construction services in British Columbia, including:

• Assessing project feasibility and site conditions
• Preparing design concepts, estimates, and construction proposals
• Managing municipal permitting and inspection processes
• Scheduling site visits, construction phases, and material deliveries
• Communicating with clients about timelines, scope changes, or approvals
• Coordinating with BC-based subcontractors, engineers, inspectors, and suppliers
• Maintaining records for insurance, warranty, safety, and financial compliance
• Improving our website, local service offerings, and customer experience

Farrow Built does not sell or commercially distribute personal information.

Consent Under BC Privacy Laws

Consent for the collection, use, and disclosure of personal information is obtained in accordance with PIPEDA and British Columbia's PIPA, except where consent is not required by law.

Consent may be express or implied depending on the nature of the interaction. Requesting an estimate, submitting project details, or entering into a construction agreement with a BC outbuilding contractor constitutes consent for the reasonable use of personal information related to providing construction services.

Consent may be withdrawn at any time, subject to legal or contractual obligations.

Disclosure of Personal Information

Personal information may be disclosed only where reasonably required to deliver outbuilding construction services in BC, including disclosure to:

• Employees and subcontractors performing on-site construction work
• Engineers, surveyors, designers, or inspectors involved in the project
• Material suppliers and service providers supporting construction activities
• Municipal or regional authorities for zoning reviews, building permits, and inspections
• Legal or regulatory authorities where disclosure is required by law

All parties receiving personal information are required to protect it and limit its use to authorized purposes.

Retention of Construction-Related Information

Personal information is retained only for as long as necessary to fulfill construction, legal, warranty, insurance, and accounting requirements applicable to British Columbia construction projects.

When personal information is no longer required, it is securely destroyed or anonymized.

Security Safeguards

Farrow Built uses reasonable administrative, physical, and technical safeguards appropriate for a BC construction contractor, designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

Despite these measures, no online or electronic system can be guaranteed to be fully secure.

Access and Correction Rights

In accordance with PIPEDA and BC PIPA, individuals have the right to request access to their personal information and to request corrections where information is inaccurate or incomplete.

Requests must be made in writing using the contact information below. We will respond within the timelines required by applicable privacy legislation.

Cookies and Website Analytics

This website uses cookies and analytics tools to understand visitor behaviour, evaluate content related to outbuilding construction services, and improve usability. Cookie preferences can be managed through browser settings.

Third-Party Links

Our website may include links to third-party websites. Farrow Built is not responsible for the privacy practices or content of external sites and encourages visitors to review third-party privacy policies independently.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in privacy legislation, construction practices, or business operations in British Columbia. Updates will be posted with a revised effective date.

Contact Information

For questions, concerns, or requests related to privacy or personal information, contact: